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We know that working with an organization such as ours for the first time often prompts a few questions. Sometimes a few concerns, too. How successful will we be in interpreting your needs? How can we do it most effectively? How can we do it most efficiently? How much will it cost?
Our Charges
Like all service organizations, our fees are based on the time we invest in a project. Project costs range from a low of a couple thousand dollars up to tens of thousands, depending on our clients' needs and budgets. We always provide a detailed proposal and estimate for approval before starting.
Laying the Foundation
The first thing we do after being assigned a project is schedule an information-gathering meeting (either in-person or by phone) between our creative team and your key staff. We are interested not only in scheduling, budget and job specifications, but also in your target audience, communications objectives and measurable outcomes.
Developing the Right Ideas
Our creative team of strategists, writers, designers, and production specialists - all responsible for meeting your communication and delivery objectives - reviews your communication problems. Initial concepts are generated and refined, assuring a diverse and unique offering of potential solutions. We want the creative team to get to know you, and we encourage active communication between you and each team member (check out the ÒTeamÓ section to see with whom you'll be working).
Great creative work rarely comes in a flash of inspiration; it usually happens with lots of trial and error. This is why we also need to take the time to consider several ideas, work them through, try them out, and then revise them. In addition, there are usually some practical and functional ends we need to tie up before submitting our ideasÑavailability of sub-contractors, printing estimates, scheduling requirements, etc.
All this, plus the need to schedule our workflow in a businesslike fashion, means that we normally ask for up to two weeks, depending on the job's complexity, before we submit our rough approaches (concepts) for your review. Of course, if you have a rush project or deadline pressure we adjust our workflow and timing accordingly. Our project manager will provide you with a project schedule once the proposal is approved. After presenting, we'll ask for comments. Revision normally takes us about a week, and we schedule a second presentation shortly thereafter.
Ensuring Your Satisfaction
During the course of the project, we keep your project manager informed of our progress. Our goal is to keep your project moving ahead quickly, smoothly and cost-effectively; to make sure that we exceed your expectations.